Address Verification & Credit Verification

In recent years India has emerged as an increasingly industrialized and fast growing economy. Liberisation of the economy coupled with a population has to increased income and purchasing power, aspiration for a better lifestyle. The average Indian who had a strong aversion to credit is now in favour of credit for convenience in shopping, for financial housing, automobiles and consumer durables even holidays.

At a time stricter government regulations and greater global challenges, financial institutions are under increasing pressure to minimize their exposure to accounting fraud, money laundering, terrorist financing and other risks. Address Verification and Credit Verification is a new concept in corporate sectors introduced by financial institutions and telecom regulatory institutions. Customer Point Verification is a specialized service helps prospective leaders run through background check and feasibility checks on prospective borrowers. This service is widely used by loans disbursement companies and helps validate / authenticate the information given by the borrower and goes a long way towards mitigating the risk of default.

With the advance of credit, the principal has an increased level of exposure in the market. So, a mandatory check is done to asses the credentials of the individual in question before extending a loan or advance. We assess the financial visibility and look into all related aspects. We have an in-house developed credit rating module, which is customized to suit various requirements.

• First Northeast Based operator in the field of Credit Rating & Customer Verification.
• Current operations handling 25000 Individual Credit rating & Verifications per month
• Only organized platform with well defined systems and procedures to symbiotically work with the client and meet requirements
• Managed by professional with years of relevant experience up their sleeve.
• Experience of multi-client , multi-location handling of process
• Strong FOS team of 400+ executives with a backend team of 20 data entry executives and telecallers
• In-house specialist process and soft skills trainer to train operational field force
• Strong technology driven infrastructure in terms of connectivity and leased lines across the NESA.
• Regular Evaluation of Process Wise Branch wise Training Needs
• Preparation of Training Calendar for Each branch & process
• Process Training
• Weekly Meetings to share best practices & correct procedures.
• Refresher Training Programme every Month & regular Evaluations
• Induction Manual for CPV
• Customized Client Process Training
• OJT training on the field
• Telecalling Module for Telecallers
• Customer Sensitivity Training for the Supervisors & Team Leader